Refund and Return Policy for Ascend Sales and Marketing LLC
 
At Ascend Sales and Marketing LLC, we are committed to providing exceptional online sales and marketing consulting services. If you are not satisfied with the services rendered, we want to ensure that your concerns are addressed promptly and fairly. Please read through our refund and return policy carefully.
 
1. Services and Deliverables
Our primary services include sales and marketing consulting, digital marketing strategies, brand development, and other related consulting services. These services are delivered in various formats, including but not limited to one-on-one consultations, strategy reports, training sessions, and marketing materials.
 
2. Refund Policy
Due to the nature of our services (consulting and digital marketing), all sales are final. However, we offer a 30-day satisfaction guarantee for clients who feel that they have not received the value they were expecting based on the terms of our agreement. To be eligible for a refund under this guarantee, clients must meet the following conditions:

• The request must be submitted within 30 days from the date of the first consultation or the delivery of services.

• Clients must demonstrate that they have engaged with the services as outlined in the agreed contract.

• Refunds are issued only for services not rendered or for clear cases of failure to meet the agreed-upon expectations.

Refunds will be assessed on a case-by-case basis, and clients must provide feedback regarding the issues they encountered to help us improve our service.
Non-refundable services include:

• Strategy or consultation services that have already been delivered.

• Customized marketing reports or materials created specifically for the client.

• Workshops, webinars, or any group sessions already attended.
   

3. Return of Digital Products
Since our services are primarily consulting and digital in nature, returns are not applicable to any digital products or deliverables such as reports, presentations, or training materials once they have been delivered electronically.
 
4. Cancellations
If you wish to cancel any ongoing consultation or service, please inform us at least 7 business days in advance. Cancellations must be sent via email to [Insert email address]. If cancellation occurs before the service delivery date, clients may receive a partial refund based on the time and resources already committed.
 
5. Dispute Resolution
If a dispute arises regarding our services, we encourage clients to contact us directly so we can work toward a resolution. Our goal is to ensure customer satisfaction, and we are happy to discuss any concerns via phone or email. We strive to resolve all disputes amicably and fairly.
 
6. Contact Us
For any questions or concerns regarding refunds, returns, or cancellations, please reach out to us at:
Ascend Sales and Marketing LLC
Email: support@ascendsalesandmarketing.com
Phone: 603.205.0892
Website:www.ascendsalesandmarketing.com

Important Notes:

• We reserve the right to modify or update this refund and return policy as necessary, and any changes will be communicated to our clients.

• Our policy is designed to align with the best interests of both Ascend Sales and Marketing LLC and our clients. We are dedicated to providing transparent and high-quality consulting services.