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Privacy Policy

Effective Date: March 31, 2025

At Ascend Sales and Marketing LLC ("we," "our," or "the Company"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website, services, or interact with us.

By using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with the terms outlined below, please do not use our website or services.

1. Information We Collect
We may collect the following types of information when you use our website or services:

  • Personal Information: When you register for an account, purchase services, or contact us, we may collect personal information such as your name, email address, phone number, mailing address, and payment information.

  • Account Information: If you create an account with us, we will collect information related to your account, including login credentials and details about your orders or services.

  • Usage Data: We may collect data on how you interact with our website, such as IP addresses, browser type, pages viewed, and the time spent on our site. This information helps us improve the user experience.

  • Payment Information: For processing payments, we collect necessary payment details, such as credit card numbers or billing information, through secure third-party payment processors.
     

2. How We Use Your Information
We use the information we collect for the following purposes:

  • Providing Services: To process your orders, provide online sales and marketing training, and offer consulting services.

  • Communication: To communicate with you about your account, services, updates, promotional offers, or to respond to your inquiries.

  • Improving Our Services: To enhance our website, content, and services by analyzing usage data and gathering feedback.

  • Marketing: We may use your information to send you marketing communications about our products and services. You can opt out of these communications at any time by following the unsubscribe instructions provided in the emails or contacting us directly.

  • Compliance: To comply with legal requirements and protect our rights, including preventing fraud or responding to requests from law enforcement.
     

3. How We Share Your Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, processing payments, and improving our website. These third parties are obligated to maintain the confidentiality of your information and are only authorized to use it for specific services.

  • Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as subpoenas, court orders, or government investigations.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website if such a transfer occurs.
     

4. Data Security
We take the security of your personal information seriously and implement reasonable security measures to protect it from unauthorized access, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files placed on your device that help us remember your preferences, analyze traffic patterns, and improve website functionality. You can control cookies through your browser settings. However, disabling cookies may affect the performance and functionality of some parts of our website.

6. Your Rights and Choices

  • Access and Update Your Information: You can access, update, or delete your personal information by logging into your account or contacting us directly.

  • Opt-Out of Marketing: If you no longer wish to receive marketing communications from us, you can unsubscribe by following the instructions in our emails or by contacting us.

  • Request Deletion: In some cases, you may request that we delete your personal information, subject to applicable legal and contractual obligations.
     

7. Data Retention
We retain your personal information for as long as necessary to provide you with our services, fulfill legal obligations, resolve disputes, and enforce our agreements. If you request the deletion of your account or information, we will retain the data only to the extent required for these purposes.

8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy
Our website and services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information as quickly as possible.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with the updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

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